Patients on long-term medication can order repeat prescriptions in a number of ways:
Unfortunately, it is not safe practice for us to take repeat requests by telephone, so please use one of the above methods instead.
Repeat medication requests should be ordered in a timely manner - it is reasonable to allow a week before your medication is due. Early requests may be rejected. Any problems, please contact the surgery.
When ordering please indicate which chemist you wish to use as it may be possible for us to put the prescription to the chemist for you. We can currently put prescriptions to Spa Pharmacy in Strathpeffer, Conon Bridge Pharmacy, and Boots and Lloyds in Dingwall. Spa pharmacy, Conon Bridge and Lloyds collect prescriptions on a daily basis. Boots collect from our Dingwall surgery but not from our Strathpeffer surgery so prescriptions to Boots are posted daily during the week. Muir of Ord pharmacy collect from the Surgery three times a week.
Please do not hand your re-order counterfoil to the chemist.
Patients on repeat medication will be asked to see a doctor or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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