Prescriptions

ONLINE MEDICATION REQUESTS

If you would like to sign up for online medication requests, you need to register for an account – please click on the green coloured tile entitled : Register here for online prescriptions on the home page.   This is a two step process.  Please complete the form and a member of staff will contact you to verify your details.  Alternatively, you can collect and complete a form at the surgery. An account will then be created for you and you will be sent login details via e-mail.

Patient Services will automatically show all medications which are currently on your repeat medication list at the surgery. If you require something which is not shown, there will be a facility to request this too.  Once you have received your registration e-mail, you can order your medication via the light green tile entitled ‘Order your medication here’.

Please note: to maintain confidentiality, your registration will be unique to you. Any other family member will require individual registration and an individual e-mail address. If this is not possible, please contact the surgery for further advice.  Patients under age 16 should order their medication via the tile entitled ‘Under 16s Prescription Orders’.

Repeat Prescriptions

Patients on long-term medication can order repeat prescriptions in a number of ways and remember, to allow two full working days for prescriptions to be processed.

• In Person – drop your prescription counterfoil in at reception with the required items clearly marked.
• By Post – send it to us with a stamped addressed envelope if you want us to post it back to you.
• Online – follow the link at the top of this page to complete a simple registration for prescriptions.

Please note that we do not accept prescription requests over the telephone. 

Repeat medication requests should be ordered in a timely manner – it is reasonable to allow a week before your medication is due.  Early requests may be rejected.  Any problems, please contact the surgery.

Prescriptions will be put to your nominated pharmacy which you would have selected when joining the practice.  The pharmacies which currently collect from us are:

Spa Pharmacy in Strathpeffer who collect on a daily basis.

Conon Bridge Pharmacy who collect on a daily basis. 

Boots in Dingwall who collect on Wednesday and Friday. 

Dingwall Pharmacy who collect on a daily basis.

Muir of Ord Pharmacy who collect on a daily basis.

Medication Reviews

Patients on repeat medication will be asked to see a doctor or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.