Strathpeffer Medical Practice

Strathpeffer Medical Practice, School Road, Strathpeffer, Ross-shire | Tel: 01997 421455 | Fax: 01997 421172

Current time is 10:33 - We're open

high-uhb.gp55412-admin@nhs.net

Dingwall Branch Surgery, Pavilion Court, Dingwall, Ross-shire, IV15 9SU | Tel: 01997 421455

Current time is 10:33 - Sorry, we're closed

NHS

Prescriptions

IMPORTANT NOTICE – ONLINE MEDICATION REQUESTS ARE CHANGING

Following feedback and comments from patients regarding reordering of medication, we have taken the decision to change our website. This took effect on 14 August 2019 and in order that you can use our new Vision Online ordering service, we require you to register for an account, please click the green tile on the right hand side.   This is a two step process, please complete the form and a member of staff will contact you to verify your details.  An account will then be created for you and you will be sent login details via e-mail. Alternatively, you can collect and complete a form at the surgery.

This new system will automatically show all medications which are currently on your repeat medication list at the surgery. If you require something which is not shown, there will be a facility to request this too.  Once you have received your registration e-mail, you can order your medication via the green tile entitled ‘Online Prescription Orders for Registered Users’.

Please note: to maintain confidentiality, your registration will be unique to you. Any other family member will require individual registration and an individual e-mail address. If this is not possible, please contact the surgery for further advice.  Patients under age 16 should order their medication via the tile entitled ‘Under 16s Prescription Orders’.

Repeat Prescriptions

Patients on long-term medication can order repeat prescriptions in a number of ways:

  • In Person – drop your prescription counterfoil in at reception with the required items clearly marked.
  • By Post – send it to us with a stamped addressed envelope if you want us to post it back to you.
  • Online – follow the link at the top of this page to complete a simple registration for prescriptions.

Unfortunately, it is not safe practice for us to take repeat requests by telephone, so please use one of the above methods instead.

Repeat medication requests should be ordered in a timely manner – it is reasonable to allow a week before your medication is due.  Early requests may be rejected.  Any problems, please contact the surgery.

When ordering please indicate which chemist you wish to use as it may be possible for us to put the prescription to the chemist for you. We can currently put prescriptions to Spa Pharmacy in Strathpeffer, Conon Bridge Pharmacy, and  Boots and Lloyds in Dingwall. Spa pharmacy, Conon Bridge and Lloyds collect prescriptions on a daily basis. Boots collect from our Dingwall surgery but not from our  Strathpeffer surgery so prescriptions to Boots  are posted daily during the week.  Muir of Ord pharmacy collect from the Surgery three times a week.

Please do not hand your re-order counterfoil to the chemist.

Medication Reviews

Patients on repeat medication will be asked to see a doctor or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Update Your Details

Patient Participation Group

  • This field is for validation purposes and should be left unchanged.

Under 16 yrs ONLY - Prescription Orders

  • If there are any problems with issuing your prescription, we may call you to let you know.
  • This field is for validation purposes and should be left unchanged.

REGISTER HERE for Online Prescriptions

  • This is a 3 step process:
    (1) Complete this form and submit it to the Surgery
    (2) You will receive a phone call from the Surgery in the next few days to verify your account.
    (3) You will receive an e-mail from Patient Online Services - please follow the instructions on this e-mail in order to complete your registration.
    NB: Your user name cannot contain the @ symbol. Any problems, please look at Help or Contact us at the foot of the Registration page.
  • Date Format: DD slash MM slash YYYY
  • This field is for validation purposes and should be left unchanged.

Strathpeffer

  • Monday
    08:00 until 18:00
  • Tuesday
    08:00 until 18:00
  • Wednesday
    08:00 until 18:00
    Surgery closed from 1-6pm but Duty Doctor available from 1-6pm for urgent medical advice
  • Thursday
    08:00 until 18:00
  • Friday
    08:00 until 18:00
  • Saturday
    CLOSED
  • Sunday
    CLOSED

Dingwall

  • Monday
    CLOSED
  • Tuesday
    CLOSED
  • Wednesday
    CLOSED
  • Thursday
    CLOSED
  • Friday
    CLOSED
  • Saturday
    CLOSED
  • Sunday
    CLOSED